BPM-Outsourcing Services - 3D India Group Hr@3dIndiaGroup.Com Ph:080-50626011

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Business Process Outsourcing Services
BPM-Outsourcing Services

BPM-Outsourcing Services

Business Process Outsourcing Services
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Product Description

IT Consulting & BPM Services

About 3D India BPM outsourcing services with process experts

Why work with 3D India BPM ?
3D India BPM is a global company with vast expertise in providing business process solutions across various industry verticals. Our solutions are testimony to the fact that we are a highly customer-centric, flexible and transparent service provider. 3D India BPM believes in enhancing our client’s business experience by taking process responsibility, improving cost efficiencies, and adding value through continuous process improvements and quality assurances.

Our Focus – People and Culture
3D India BPM's brand is built around a core of expertise, meritocracy and continuous improvement. The spirit of enhancement among our people and an organizational commitment to continuous personal and professional development keeps us at the forefront in this fast-changing and demanding industry.

3D India BPM's well-structured recruitment process attracts a large number of talented people from the resource pool available in India, US and the Philippines. Being recognized as an Employer of Choice in this industry, it reinforces our resolve to attract, retain and nurture talent of our Human Capital through our employee-centric work culture. We manage motivation and retention through a highly structured career path, cross-functional opportunities and performance-oriented incentives.

Our Industry Capabilities
Retail & Consumer Packaged Goods (CPG)
3D India BPM offers solutions that manage the complete life cycle for the Retail and CPG industry – from customer service, store card support, loyalty management, customer satisfaction surveys, lead generation, account maintenance, billing, tech support, complaint management, email & live chat support, customer retention, quality monitoring and back office support.

Banking & Finance
3D India BPM's association with some of the world's largest banking and financial institutions goes back well over a decade. Our tremendous experience in this industry is especially highlighted by the fact that we are amongst the few global contact centers involved in comprehensive life cycle management of every client we service.

Energy & Utilities
3D India BPM is a front-runner in customer acquisition and support, assisting energy & utilities companies in creating new marketing strategies and maximizing market penetration in a highly competitive environment.

3D India BPM's proven expertise in the insurance sector ensures that its clients optimize processes and achieve enhanced customer satisfaction. Using our in-depth domain expertise and performance-driven processes, we deliver best-in-industry BPO services to the insurance industry.

3D India BPM offers solutions that comprehensively manage the complete life cycle for telecom providers – from customer acquisition, account maintenance, billing, value added services, tech support, complaint management and customer retention.

Our BPO services will help you to fully leverage the benefits of outsourcing for your manufacturing business. Talk to our experts and find out how Allsec can make a difference for you and increase your customers experience with our services.

3D India BPM's exemplary agents can assist e-commerce companies in providing a seamless shopping experience for your customers. We can help manage your increased call volumes, reduce cart abandonment, improve sales conversions, reduce escalations and manage your seasonal peaks. Our suite of services includes - customer service support, orders/returns/ refund management, customer satisfaction surveys, sales & lead generation, technical help desk, complaint resolution, social media management, loyalty programs, up-selling, billing & product inquiries, email and live chat support.

Travel & Hospitality

3D India BPM can provide robust end-to-end outsourcing solutions to the Travel, Leisure and Hospitality industry. We can support your customer’s round-the-clock with our 24x7x365 multi-channel contact centers across the globe. Our BPO solutions for the Travel and Hospitality industry include: customer care (multi-lingual support), reservation/ booking/ cancellation support, premium help desk support, customer satisfaction surveys, payment/ billing enquiries, website navigation, data entry, invoice/order processing, sales, email & live chat support, social media management and more.

·         Business Processing Solutions
·         HR Outsourcing Solutions

·         Banking and Financial Services
·         Insurance
·         Healthcare
·         Retail
·         Telecommunications

Leadership. Passion. Experience. Expertise.
3D India BPM believes that functional stability at the operational level is the key to driving growth and building values. The highly trained and experienced team at 3D India BPM brings this perspective to practice-assimilating relevant skills at every level of the organization. 3D India BPM is made up of varied global professionals from multiple disciplines and verticals who bring to the table, considerable value in terms of experience.

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